FAQ
Frequently Ask Questions
Common Questions
Most Popular Questions
Yes, setting up our service is very simple. We provide a clear step-by-step installation guide to help you get everything up and running quickly on your device.
if you need access on more than one device, we offer discounted rates for additional subscriptions so you can enjoy the service on multiple screens. click here
Yes, we provide a straightforward 100% money-back guarantee for the first 7 days. If you decide to cancel after the 7-day period, you'll only be charged for the days you used the service, and the remaining balance will be refunded to you.
Yes, we offer reseller plans at highly competitive prices.
Click here to discover all available reseller options.
A minimum speed of 16 Mbps is recommended.
Your internet connection should be stable and reliable. The more stable your connection, the better the image quality will be, ensuring zero buffering during matches, movies, or series.
We accept payments via PayPal, Credit Card, and Cryptocurrency.
Once your payment is confirmed, you will automatically receive an email containing all the login details you need (MAG Portal, m3u URL, EPG URL, Username, Password, and Xtream URL). This confirms that your payment was successful and your service is active.
If you don’t see the email, please check your spam or junk folder. We do our best to ensure all emails are delivered promptly.
IPTVONLINE is compatible with all devices and apps listed on the main page, so you shouldn’t face any issues. In addition to the free Smarters IPTV Pro app, you can also use other applications such as Flix, SET IPTV, NET IPTV , and more.
If you encounter any login issues or uncertainties, feel free to contact our support team via WhatsApp or email.
Your subscription becomes active as soon as you receive your login credentials. In some cases, the credentials may not arrive immediately.
Please remember to check your junk or spam folders. We take every precaution to ensure our emails are delivered. If the email doesn’t appear in your inbox, reach out to us on WhatsApp.
If the email doesn’t arrive right away, there’s no need to worry—it will eventually reach you.
Enjoy!
Yes! Simply contact one of our live chat agents, and they will be happy to guide you through the setup process.
Our service excels in IP network quality control, prioritizing packets for an exceptional service experience. We manage delays and fragmentation meticulously to ensure top-notch performance.
Buffering might occur due to low internet speed or high traffic. If buffering persists, press “pause” for 10–15 seconds and then resume.
Please speak to one of our live chat agent and they will be more than happy to run through the process.
